Writing about education technology, designing for low-bandwidth realities, and the patient work of making institutions a little more humane.
Nobody sends a thank-you note for a register that added up. On why the measure of school software is the silence when nothing goes wrong.
Most software assumes the network is there — fast, cheap, always on. Building between Benin City and Porto Alegre, you unlearn that fast.
A school's relationship with a parent is built almost entirely out of small messages — and every one builds trust or quietly erodes it.